Weekly sync: July 12-19 changes
- Updated DREAMS.md and MEMORY.md with new entries - Added daily dreaming session corpus (2026-07-05 through 2026-07-18) - Added deep/light/REM dream analysis files for July 6-19 - Added Intune rollout outputs for KMCC client - Added Vault API integration scripts and documentation - Added container update playbook (update-containers.yml) - Added .gitignore for generated/noise files
This commit is contained in:
JC Beasley
@@ -0,0 +1,152 @@
|
||||
# Kelly McNutt Consulting — Post-Enrollment Satisfaction Survey
|
||||
|
||||
**Purpose:** Gather feedback from users after Intune device enrollment to identify issues, measure satisfaction, and improve the rollout process.
|
||||
|
||||
**Timing:** Send Friday afternoon of enrollment week. Follow up Monday if no response.
|
||||
|
||||
**Method:** Email with embedded form link (Microsoft Forms, Google Forms, or simple email reply)
|
||||
|
||||
---
|
||||
|
||||
## Survey Questions
|
||||
|
||||
### Question 1 — Overall Experience
|
||||
|
||||
**How would you rate your Intune enrollment experience?**
|
||||
|
||||
- ⭐⭐⭐⭐⭐ Excellent — smooth and straightforward
|
||||
- ⭐⭐⭐⭐ Good — minor issues, easily resolved
|
||||
- ⭐⭐⭐ Fair — some confusion or delays
|
||||
- ⭐⭐ Poor — significant issues requiring help
|
||||
- ⭐ Very Poor — unable to complete without intervention
|
||||
|
||||
---
|
||||
|
||||
### Question 2 — Clarity of Instructions
|
||||
|
||||
**The enrollment instructions provided were:**
|
||||
|
||||
- ○ Very clear — I knew exactly what to do
|
||||
- ○ Mostly clear — one or two steps needed clarification
|
||||
- ○ Somewhat unclear — I needed to ask for help
|
||||
- ○ Unclear — I could not complete without assistance
|
||||
|
||||
---
|
||||
|
||||
### Question 3 — Time to Complete
|
||||
|
||||
**How long did the enrollment process take from start to finish?**
|
||||
|
||||
- ○ Less than 10 minutes
|
||||
- ○ 10–20 minutes
|
||||
- ○ 20–30 minutes
|
||||
- ○ 30–45 minutes
|
||||
- ○ More than 45 minutes
|
||||
- ○ I was unable to complete
|
||||
|
||||
---
|
||||
|
||||
### Question 4 — Issues Encountered *(Optional)*
|
||||
|
||||
**Did you experience any issues during enrollment?** *(Select all that apply)*
|
||||
|
||||
- [ ] No issues — enrollment went smoothly
|
||||
- [ ] Could not locate enrollment link or instructions
|
||||
- [ ] Error message during device setup
|
||||
- [ ] Required apps did not install correctly
|
||||
- [ ] Device compliance/policy confusion
|
||||
- [ ] Password/Authentication problems
|
||||
- [ ] Performance or connectivity issues
|
||||
- [ ] Other: _________________________
|
||||
|
||||
---
|
||||
|
||||
### Question 5 — Open Feedback *(Optional)*
|
||||
|
||||
**Any additional feedback or suggestions to improve the enrollment process?**
|
||||
|
||||
```
|
||||
[Free text field — 500 character limit]
|
||||
```
|
||||
|
||||
---
|
||||
|
||||
## Survey Administration
|
||||
|
||||
### For Each Weekly Batch:
|
||||
|
||||
| Day | Action | Owner |
|
||||
|-----|--------|-------|
|
||||
| **Monday** | Confirm batch list, prepare survey links | Beawit Consulting |
|
||||
| **Friday 2:00 PM** | Send survey to that week's users | Beawit Consulting |
|
||||
| **Following Monday 9:00 AM** | Send reminder to non-responders | Beawit Consulting |
|
||||
| **Following Wednesday** | Compile results, flag issues | Beawit Consulting |
|
||||
| **Following Friday** | Report summary to Kelly McNutt Consulting | Beawit Consulting |
|
||||
|
||||
### Response Tracking:
|
||||
|
||||
| Week | Users Sent | Responses | Response Rate | Avg Rating | Issues Flagged |
|
||||
|------|-----------|-----------|---------------|------------|----------------|
|
||||
| Week 1 (Jul 21) | 7 | — | — | — | — |
|
||||
| Week 2 (Jul 28) | 5 | — | — | — | — |
|
||||
| Week 3 (Aug 4) | 5 | — | — | — | — |
|
||||
| ... | ... | ... | ... | ... | ... |
|
||||
|
||||
---
|
||||
|
||||
## Escalation Thresholds
|
||||
|
||||
**Immediate follow-up required if:**
|
||||
- Any user selects "Very Poor" overall experience
|
||||
- Any user reports "Unable to complete" enrollment
|
||||
- Multiple users in same week report same issue (indicates systemic problem)
|
||||
- Response rate below 60% for a batch (may indicate delivery issues)
|
||||
|
||||
---
|
||||
|
||||
## Survey Email Template
|
||||
|
||||
**Subject:** Quick Feedback — Your Intune Enrollment This Week
|
||||
|
||||
```
|
||||
Hi [Name],
|
||||
|
||||
You completed Intune device enrollment this week. We would appreciate 2 minutes of your time to share feedback on the experience.
|
||||
|
||||
Your input helps us improve the process for future users.
|
||||
|
||||
[Survey Link]
|
||||
|
||||
Thank you,
|
||||
Beawit Consulting — IT Support
|
||||
Kelly McNutt Consulting
|
||||
```
|
||||
|
||||
---
|
||||
|
||||
## Data Usage
|
||||
|
||||
- Responses are confidential and used only for process improvement
|
||||
- Individual responses are shared only with IT support for troubleshooting
|
||||
- Aggregated results are reported to Kelly McNutt Consulting leadership weekly
|
||||
- Survey data is retained for 90 days post-rollout completion
|
||||
|
||||
---
|
||||
|
||||
## Rollout Completion Survey
|
||||
|
||||
Sent to **all users** in Week 11 (or after final batch completes):
|
||||
|
||||
**Subject:** Intune Rollout — Final Feedback
|
||||
|
||||
**Questions:**
|
||||
1. Overall satisfaction with the entire Intune rollout process
|
||||
2. Were you adequately informed about timing and expectations?
|
||||
3. Has Intune improved your work experience? (Yes/No/Unsure)
|
||||
4. What could be improved for future IT rollouts?
|
||||
5. Any unresolved issues or concerns?
|
||||
|
||||
---
|
||||
|
||||
*Survey created: July 16, 2026*
|
||||
*First deployment: July 25, 2026 (Week 1 follow-up)*
|
||||
Reference in New Issue
Block a user